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How panda888 Handles Your Personal Data

At panda888, your personal data is collected only for the purposes we describe here — account verification, transaction processing via DANA, OVO, GoPay or QRIS, and customer support.

No third-party data salesDANA, OVO, GoPay & QRIS transaction privacyAccount-level data controlIndonesia-region data handlingTransparent retention periods

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What This Privacy Policy Covers at panda888

panda888 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to every account registered on panda888.best and covers personal data collected through account registration, identity verification, deposit and withdrawal activity, and interactions with our support team. Access to certain data-related rights depends on local law — Indonesian residents are covered under the applicable

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national data protection framework. When you complete a transaction using DANA, OVO, GoPay or QRIS, only the data needed to process and verify that payment is retained. We do not store full payment credentials on our servers; tokenised references are kept solely to reconcile transaction records.
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Any cross-border data transfer follows protocols consistent with your jurisdiction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

How to Reach Us About Your Data

Team online

Live Chat — Privacy Queries

Our live chat is available 24 hours a day, seven days a week. If you want to request a copy of your data, raise a deletion request, or ask how a specific piece of information is used, start a chat from your account dashboard and select the Privacy option from the support menu.

Email — Data Protection Officer

Send detailed privacy requests, including account data access or correction demands, to our Data Protection Officer via the email address listed in your account settings. We aim to respond within 72 hours of receiving a properly identified request from a verified account holder.

Account Dashboard — Self-Service

Log in to your panda888 account, navigate to Settings, then Privacy Controls. From there you can review what categories of data we hold, update your communication preferences, and flag any inaccuracy for our team to correct without waiting for a support reply.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

Our data handling practices are built around the principle that you should always know what we collect and why.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand which sections of panda888.best are visited most. You can disable non-essential cookies at any time through the cookie preference panel accessible from the footer of every page.

Account Security Protocols

Account access is protected by encrypted login credentials and optional two-step verification. If a login attempt comes from an unrecognised device, we send an immediate alert to your registered email so you can confirm or block the session before any account action is taken.

Payment Data Handling

When you deposit via DANA or withdraw to OVO, only a tokenised payment reference is stored. Full account numbers, wallet credentials and QRIS scan data are processed through the payment provider's own secure environment and never written to our primary database.

Data Retention Periods

Transaction records are retained for the period required under Indonesian financial regulations. Account profile data is held while your account remains active and for a defined period after closure, after which it is deleted or anonymised in line with our documented retention schedule.

Your Right to Access and Correct

You can request a full export of the personal data we hold on your account at any time. Corrections to inaccurate profile fields — such as a misspelled name or outdated contact number — can be submitted through live chat or email; we aim to action these within five business days.

Third-Party Data Sharing Policy

We share your data with third parties only where necessary — payment processors like DANA and GoPay to complete your transactions, identity verification providers to satisfy account checks, and analytics tools operating under data processing agreements. We do not sell personal data to advertisers.

Your Privacy Policy Questions, Addressed

These are the questions we hear most often from account holders about how their data is managed at panda888. If your question is not answered below, our live chat team is available around the clock to help.

We collect your name, date of birth, email address, and contact number during registration. If identity verification is required, we may also request a government-issued ID document. Payment method details such as your DANA or OVO wallet identifier are collected only at the time of a transaction.

We share data only with service providers directly involved in operating your account — payment processors for DANA, GoPay and QRIS transactions, identity verification services, and fraud prevention tools. Each of these operates under a data processing agreement. We do not sell your personal data to any third party.

Transaction records are kept for the duration required by Indonesian financial regulations. Profile data is held while your account is active and for a defined period after account closure. After that window, data is either permanently deleted or anonymised so it can no longer be linked to you.

Yes. Log in to your account, go to Settings, then Privacy Controls, and submit a data export request. Alternatively, email our Data Protection Officer. We process verified requests and deliver your data package within the timeframe set by applicable Indonesian data protection rules.

Submit a deletion request through live chat or by emailing our Data Protection Officer from your registered email address. Deletion is completed subject to any mandatory retention obligations that apply under local law — for example, transaction records we are legally required to keep for a set period.

No. Full wallet credentials and payment account numbers are processed entirely within each payment provider's secure environment. We retain only a tokenised reference sufficient to match the transaction to your account record. This applies equally to GoPay, OVO, DANA and QRIS payments.

Contact our live chat support immediately — available 24 hours a day. We can suspend account activity, force a password reset and initiate an access audit. We will also send a notification to your registered email outlining any confirmed unauthorised activity and the steps taken in response.

How panda888 Handles Your Personal Data

How to Reach Us About Your Data

Live Chat — Privacy Queries

Email — Data Protection Officer

Account Dashboard — Self-Service

Six Ways We Protect and Respect Your Data

Cookie Management

Account Security Protocols

Payment Data Handling

Data Retention Periods

Your Right to Access and Correct

Third-Party Data Sharing Policy

Your Privacy Policy Questions, Addressed

01 What personal data does panda888 collect when I open an account?

02 Does panda888 share my data with anyone outside the platform?

03 How long does panda888 keep my account and transaction data?

04 Can I request a copy of all the data panda888 holds about me?

05 How do I ask panda888 to delete my personal data?

06 Are my DANA, OVO or GoPay payment details stored on panda888 servers?

07 What should I do if I think my panda888 account data has been accessed without my permission?

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